1990s, but has just embarked on it again, this time to "Web-enable"
these same processes for electronic commerce. Business Week recognized
the relationship between the Internet and reengineering in
its first special report on electronic business: It dubbed the implementation
of e-commerce "e-engineering." The Internet demands
new ways of working, and reengineering is the tool that can create
them."
Hammer, M. & Champy J. (2003). Reengineering the
Corporation: A Manifesto for Business Revolution. New York, NY: HarperCollins Business
Essentials.
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